Super Lifting Program

TERMS AND CONDITIONS

GENERAL

These Terms of Use govern the use of www.superliftingprogram.com.sg (the “Website”). By using this Website, you are entering into a legally binding agreement with DNA Style (hereon referred to as “SUPER LIFTING PROGRAM”). The Website is hosted in Singapore and operates as an e-commerce website selling products from SUPER LIFTING PROGRAM and its affiliated brands (“Epicure”). For the purposes of this Terms of Use, “you” shall mean any user of the Website, whether you purchase the Products or not. We reserve the right, in our sole discretion, to update or revise these Terms of Use. The continued use of the Website following the posting of any changes to the Terms of Use constitutes acceptance of those changes.

TERMS OF SALES

By placing an order, you are offering to purchase a product on and subject to the following terms and conditions. In order to contract with SUPER LIFTING PROGRAM, you must be over 18 years of age and possess a valid credit or debit card issued by a bank acceptable to us. If your order is accepted, we will send you a confirmation email. When placing an order, you undertake that all details you provide to us are true and accurate, and that you are an authorized user of the bank account and/or the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the Product(s). By confirming your purchase at the end of the checkout process, you agree to accept and pay for the Product(s). Where applicable, prices are inclusive of GST.

The Website may contain typographical errors or other errors or inaccuracies and may not be complete or current. We therefore reserve the rights to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice.

We reserve the rights to refuse any order for any reason, including, but not limited to, the following situations:

  1. Error in Shipping Information
    You are responsible for providing sufficient and accurate shipping address (including street address, block and unit number, or postal code). SUPER LIFTING PROGRAM will not be responsible for undelivered goods as a result of error in the information that you have provided.
  2. Product Unavailability
    If the Product becomes unavailable, or if there is an error on our Website relating to the order (for example, an error relating to the details, descriptions and prices of Products), SUPER LIFTING PROGRAM may cancel the order. Should this occur, we will inform you in the shortest time possible.
  3. Reshipping of Merchandise
    The merchandise sold on our Website is intended for personal use only, not for resale. Any suspected resale of our merchandise for personal or business profit is strictly prohibited. 

CANCELLATION, REFUND, RETURN AND EXCHANGE

We are unable to make any changes or cancellations once you have placed your order. Our systems are automated, and changes may cause delays or mix-ups in the preparation of your order. Please review your cart carefully before checking out.

Goods sold are non-refundable. We will only exchange items if they are incorrect or damaged.

Exchange requests due to Incorrect or Damaged products must be made within 1 week upon customer’s receipt of order. 

To return or exchange your item(s), please refer to our Return & Refund Policy

PRODUCT REVIEWS

We welcome product reviews and feedback on your online shopping experience. We will publish on our Website both positive and negative comments, so long as the comments, reviews or testimonials (collectively, Reviews) are accurate, and constructive. If you submit Reviews that we do not publish on our Website, our Customer Service team may contact you in order to improve our product quality and service. We also reserve the right to edit Reviews for length, spelling, grammar, or for any other reason in our sole discretion so long as the meaning of the Reviews is not materially altered. By submitting a Review to SUPER LIFTING PROGRAM, you hereby grant to SUPER LIFTING PROGRAM the unrestricted right to use your Review in perpetuity, through any and all media formats and media channels now known or hereinafter developed, without compensation, and to identify the source of the Review by indicating your preferred name.

PRIVACY POLICY

SUPER LIFTING PROGRAM respects the privacy and confidentiality of personal data in our possession or under our control. We have implemented policies and practices to safeguard the collection, use, disclosure, storage and other processing of personal data provided to us. By using this Website, you consent to the processing described therein and warrant that all data provided by you is accurate.

INTELLECTUAL PROPERTY

All copyrights, trademarks, trade dress, other intellectual property and materials, including page headers, images, text, illustrations, formats, logos, designs, icons, photographs, programs, music clips, video clips, and written and other materials on our Website (collectively, the IP) are owned, controlled or licensed by SUPER LIFTING PROGRAM and/or SUPER LIFTING PROGRAM’s related entities, and are protected by Singapore and international trademark and copyright laws. You may access, view, download, and print the IP and all other materials displayed on our Website for your personal, non-commercial use only. You are not allowed to copy, distribute, reproduce, or distribute the content for commercial use without consent from SUPER LIFTING PROGRAM.

Limitation of Liability

Under no circumstances shall SUPER LIFTING PROGRAM or any of its affiliates, employees, directors, officers, agents, vendors or suppliers be liable to any user of the site or any other person or entity for any direct, indirect, special, incidental, punitive, consequential or exemplary damages (including, but not limited to, damages for loss of profits, loss of data or loss of use) arising out of the use or inability to use the site or any information contained thereon or stored or maintained by SUPER LIFTING PROGRAM, whether based upon warranty, contract, tort, or otherwise, even if SUPER LIFTING PROGRAM has been advised of or should have known of the possibility of such damages or losses. Without limiting the foregoing, in no event shall SUPER LIFTING PROGRAM, its parent, subsidiaries or affiliates or their respective officers, directors, employees, agents, successors, subsidiaries, divisions, distributors, suppliers, affiliates or third parties providing information on this site have any liability for any damages or losses arising out of or otherwise incurred in connection with the loss of any data or information contained in your account or otherwise stored by or on behalf of SUPER LIFTING PROGRAM.

ACCESSIBILITY STATEMENT

SUPER LIFTING PROGRAM is constantly working towards improving the accessibility of the Website to ensure we provide equal access to all of our users. If, for any reason, you are having difficulty processing an order or navigating through the Website, please send us a message or email dnastyle.enquiries@gmail.com for assistance.